Shipping Terms

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ALWAYS SAFE AND DISCRETE PACKAGING

DELIVERY COSTS:

(UNITED KINGDOM Only) Standard Delivery £2.49 on orders under £20.00 

(UNITED KINGDOM Only) Standard Delivery FREE on orders over £20.00 

(EUROPE Only) Delivery Flat Rate International Signed For / Tracked Airmail £10.00 

WORLDWIDE Delivery Flat Rate International Signed For / Tracked Airmail £15.00 

Carrier: Royal Mail

UK Delivery: All orders are sent Royal Mail 1st or 2nd Class Signed for, or by Royal Mail Special Delivery Depending on the value of the order.

International Delivery: All orders are sent Royal Mail International Signed for or Royal Mail International Tracked and Signed for.

Please note:

  • It is your responsibility to ensure that any items purchased are legal in the country of delivery
  • Due to the nature of our products, we reserve the right to decline orders which request delivery to certain addresses countries etc etc
  • When an order is returned to us after a failed attempted delivery, you will receive a refund for the value of the order minus the shipping costs we have incurred.
  • If we are unable to ship your order for any reason we will contact you by email and issue a full refund plus any shipping fees paid to us.

Paypal Royal Mail Parcel Labels:

All Royal Mail parcel labels are generated using Paypal. As soon as we generate the Royal Maill parcel label for your order, Paypal automatically registers the tracking number with your Paypal order payment. Paypal also automatically generates an automated email notifiction of the tracking number to your email address.

 

Dispatch Times: Items are dispatched within 1 Working Day

 

Track your item: Visit www.royalmail.com

 

Important – We will only send items to your registered Paypal address, we will not send items to any other address apart from the one provided by you, via Paypal, this is for both Paypal buyer and seller protection.

 

DELIVERY TIMES:

UK 1-5 Working Days

Europe 5-10 Working Days

Russia 7-14 Working Days

North America 7-14 Working Days

Rest of the World 10 – 20 Working Days

Delivery times may vary depending on the international carrier, items may also be subject to delays due to weather, strike action, customs etc etc.

 

WE WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL LOSS DUE TO LATE DELIVERY OR FOR ANY OTHER UNFORSEEN CIRCUMSTANCES.